Free Delivery in Malta & Gozo on Orders over EUR 30.00

Delivery & Returns

DELIVERY INFORMATION

As a small business, we like to be transparent and honest about our delivery costs and schedules.

Local Delivery within Malta & Gozo:

  • FREE Standard Delivery on orders over €30
  • Standard Delivery €5 on orders under €30

If everything you’ve ordered is in stock and ready to go, we aim to deliver orders to Maltese addresses within 2 working days. However, during exceptionally busy times, such as the launch of a collection or sale, there may be a slight delay in delivery.

Deliveries to Gozo are done by an independent courier service and may 2-3 working days to be delivered.

All deliveries are done up to Ground Floor level only.

If an item is out of stock, you will be contacted with more information on the expected stock delivery.

International Delivery is currently only upon request - please email us on info@copperandplush.com for Shipping quotes & queries.

 

EASY RETURNS

We would love to see you happy with your purchase, however we do understand that at times you may want to return an item. Therefore, if you are not entirely happy with your purchase please see the below conditions:

  • Items must be returned to us in its original condition within 14 days for a full refund, excluding any delivery fees.
  • We can only accept returns with the original packaging. Therefore, please ensure this is kept until your final decision.
  • Kindly note that the customer is responsible for covering the cost of returning the unwanted item. We can provide you with an address in Malta for you to physically return the item. 
  • Prior to returning any items, please email us at info@copperandplush.com with your name, order number and details of the item you wish to return. Without this information we may be unable to complete your refund or exchange any items.
  • We aim to process all refunds within 14 working days of receipt. The funds may take time to arrive in your account depending on which bank you use.